Assistance for eligible borrowers affected by COVID-19

Member banks directory and useful links

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Directory of member banks offering assistance to eligible borrowers affected by COVID-19

No.
Bank
Helpline
Website
1
03-8230 2222
2
03-5516 9988 - Personal
1-300-80-3388 - Business
03-5516 9000 - Collections Center (Payment Relief Assistance)
3
03-2178 3188
03-2054 6688
4
03-6204 7788
1300-88-8828 - SMEs
5
Citibank Berhad

03-2383 0000 (KL)
04-296 0000 (Penang)
07-3406 000 (JB)
1800-82-1010 (Sabah & Sarawak)

 
6
03-7959 1888 (Individual)
03-7626 8899 (SMEs)
7
1300-88-1388 - Retail customers/Individuals
1300-80-1998 - Retail Business Banking
8
1-300 88 6688
03-7844 3696
9
03-8317 5000 - Personal Banking
03-8317 5200 - Business Banking
11
03-9206 8118

Payment Assistance Program Enquiries:
  • Mortgage (Residential and Commercial Property) and ASB Financing: 03-2610 6000
  • Personal Financing and Hire Purchase: 03-2776 3111
  • SME customers can call 03-9280 6270 / 6416 / 6391
12
Standard Chartered Bank Malaysia Berhad
1300-88-8888 - Individuals
1300-88-8111 - Business Banking Clients
13
United Overseas Bank (Malaysia) Bhd
Covid-19 Relief Assistance Program Hotline : 03-2612 8019
Business Engagement Team (SMEs) : 03-2612 8121

FEN - A guide to select your Repayment Assistance (RA)

Here is a message from the Financial Education Network

Making financial decisions during Covid-19 can be challenging.  If you're struggling with your loan/financing repayments, help is available. This guide can assist you in making an informed decision following the recent moratorium announcement.”

#FinancialEducationNetwork #FEN #LoanRepayment #Moratorium
 

FEN - Panduan untuk pilih Bantuan Bayaran Balik Pinjaman / Pembiayaan

Pesanan daripada Financial Education Network

Membuat keputusan semasa pandemik Covid-19 memang agak mencabar. Namun, bantuan tersedia jika anda berhadapan dengan kesukaran untuk membuat bayaran balik pinjaman/ pembiayaan. Ketahui langkah-langkah untuk membantu anda membuat keputusan bijak berikutan pengumuman moratorium baru-baru ini.

Loan Repayment Assistance Infographic (Bank Negara Malaysia)

Moratorium Bayaran Balik (ABM)

ABM Connect | Toll-free on 1300-88-9980

ABMConnect provides an avenue for consumers to clarify any doubts and verify information on conventional banking issues.

Copyright © 2021 The Association Of Banks In Malaysia.
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The Association of Banks in Malaysia (ABM) was formed in November 1973. Our membership is currently made up of the 26 commercial banks operating in Malaysia.

Since its inception, ABM has been actively involved in various initiatives to promote and strengthen the commercial banking industry to become more resilient, effective and efficient.

Tel No. : +603-2202 7223
ABMConnect : 1300-88-9980

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