Member Banks
Group CEO: Datuk Wan Razly Abdullah Wan Ali
Tel: 03-2055 9000
Fax: 03-2026 1415
Add: 17th Floor, Menara AFFIN 80, Jalan Raja Chulan 50200 Kuala Lumpur
Customer service
Tel: 03-5522 3000 / 1800-88-3883
Email: yourvoice@affinbank.com.my
Website: www.affinbank.com.my
CEO: Anthony Lo
Tel: 03-2179 8383
Fax: 03-2179 8203
Add: Level 48A, Vista Tower The Intermark 348, Jalan Tun Razak 50400 Kuala Lumpur
Customer service
Tel: 03-2179 8361
Website: www.bnpparibas.com.my
CEO: Stuart Paterson Milne
Tel: 03-2075 3000
Fax: 03-2070 1146
Add: 2, Leboh Ampang 50100 Kuala Lumpur
Customer service
Tel: 1300-88-1388
Website: www.hsbc.com.my
CEO: Mr. Fumio Takamatsu
Tel: 03-2034 8000 / 03-2034 8008
Fax: 03-2078 8871
Add: Level 9, Menara IMC 8, Jalan Sultan Ismail 50250 Kuala Lumpur
Customer service
Email: customercare@my.mufg.jp
Website: https://s.bk.mufg.jp/global/malaysia/index.html
CEO: Sivadas Menon
Tel: 03-2052 3600
Fax: 03-2052 3700
Add: Level 10, Menara Hap Seng 2 Plaza Hap Seng 1, Jalan P. Ramlee 50250 Kuala Lumpur
Customer service
Email: bns.kualalumpur@scotiabank.com
Website: www.scotiabank.com.my
Group CEO: Joel Kornreich
Tel: 03-2604 3333
Fax: 03-2694 6200
Add: 3rd Floor, Menara Multi-Purpose Capital Square 8, Jalan Munshi Abdullah 50100 Kuala Lumpur
Customer service
Tel: 03-5516 9988
Email: info@alliancefg.com
Website: www.alliancebank.com.my
CEO: Felix Feng Qi
Tel: 03-2160 1888
Fax: 03-2712 1819
Add: Ground Floor, South Block Wisma Golden Eagle Realty 142A, Jalan Ampang 50450 Kuala Lumpur
Customer service
Email: bh@my.ccb.com
Website: http://my.ccb.com/malaysia/en/index.html
CEO: Jauhari Rajesh Mohan
Tel: 03-2026 1767
Fax: 03-2026 1766
Add: Mezzanine Floor, Bangunan Yee Seng 15, Jalan Raja Chulan 50200 Kuala Lumpur
Customer Service
Tel: 03-2026 1767 (ext 103)
Email: cs@iibm.com.my
Website: www.indiainternationalbank.com.my
CEO: Dato' Ong Eng Bin
Tel: 03-2034 5034
Fax: 03-2698 4363
Add: Menara OCBC 18, Jalan Tun Perak 50050 Kuala Lumpur
Customer service
Tel: 03-8317 5000
Website: www.ocbc.com.my
CEO: Wong Kim Choong
Tel: 03-2692 7722
Fax: 03-2691 0281
Add: Menara UOB Jalan Raja Laut 50350 Kuala Lumpur
Customer service
Tel: 03-2612 8121
Email: uobcustomerservice@uob.com.my
Website: www.uob.com.my
Group CEO: Dato' Sulaiman Mohd Tahir
Tel: 03-2036 2633
Fax: 03-2032 1914
Add: 22nd Floor, Bangunan AmBank Group 55, Jalan Raja Chulan 50200 Kuala Lumpur
Customer service
Tel: 03-2178 8888
Email: customercare@ambankgroup.com
Website: www.ambankgroup.com
Group CEO: Dato’ Abdul Rahman Ahmad
Tel: 03-2261 8888
Fax: 03-2261 8889
Add: 13th Floor, Menara CIMB Jalan Stesen Sentral 2 Kuala Lumpur Sentral 50470 Kuala Lumpur
Customer service
Tel: 03-6204 7788 (Local and overseas)
Email: callcentre@cimb.com
Website: www.cimbbank.com.my
CEO/MD: Wang Qiang
Tel: 03-2301 3399
Fax: 03-2301 3388
Add: Level 10, Menara Maxis Kuala Lumpur City Center 50088 Kuala Lumpur
Customer Service
Tel: 03-2301 3399
Email: icbcmalaysia@my.icbc.com.cn
Website: www.icbcmy.com
MD/CEO: Tan Sri Dato' Sri Tay Ah Lek
Tel: 03-2176 6000 /03-2176 6666 / 03-2163 8888 / 03-2163 8899
Fax: 03-2163 9917
Add: Menara Public Bank 146, Jalan Ampang 50450 Kuala Lumpur
Customer service
Tel: 1800-22-5555
Email: customerservice@publicbank.com.my
Website: www.publicbankgroup.com
CEO: Choo Joon Keong
Tel: 03-2174 6888
Fax: 03-2174 6800
Add: 1-45-01, Menara Bangkok Bank Laman Sentral Berjaya 105, Jalan Ampang 50450 Kuala Lumpur
Customer service
Email: bbb@bangkokbank.com
Website: www.bangkokbank.com.my
CEO: Lee Lung Nien
Tel: 03-2383 0000 (KL)
04-296 0000 (Penang)
07-268 0000 (JB)
1800-82-1010 (Sabah & Sarawak)
Fax: 03-2383 6000
Add: Menara Citibank 165, Jalan Ampang 50450 Kuala Lumpur
Customer service
Tel: 1800-82-6363
Email: For confidential or account related questions, please login to Citibank Online. For any general enquiries or feedback that is non-account related, please contact our agents through Chat.
Website: www.citibank.com.my
CEO: Steven Ronald Clayton
Tel: 03-2718 0500
Fax: 03-2163 5370
Add: Level 18, Integra Tower The Intermark 348, Jalan Tun Razak 50400 Kuala Lumpur
Customer service
Tel: 03-2718 0596 / 03-2718 0581
Website: www.jpmorganaccess.com.my
MD: Dato' Khairussaleh Ramli
Tel: 03-9287 8888
Fax: 03-9281 9314
Add: Level 10, Tower One RHB Centre, Jalan Tun Razak 50400 Kuala Lumpur
Customer service
Tel: 03-9206 8118
Email: customer.service@rhbgroup.com
Website: www.rhbgroup.com
Executive Director: Raymond Yeoh Cheng Seong
Tel: 03-2034 3844
Fax: 03-2031 9084
Add: 18th Floor, Wisma Goldhill 67, Jalan Raja Chulan 50200 Kuala Lumpur
Customer service
Email: asia.sse.my@bofa.com
Website: www.bofaml.com/en-us/content/apac-malaysia.html
CEO/MD: Dato' Yusof Annuar Yaacob
Tel: 03-2053 6788
Fax: 03-2031 9822
Add: Level 18-20, Menara IMC 8, Jalan Sultan Ismail 50250 Kuala Lumpur
Customer service
Tel: 03-2053 6800 / 03-2053 6743 / 03-2031 7798
Email: ams.kualalumpur@list.db.com
Website: www.db.com/malaysia
Group President & CEO: Datuk Abdul Farid Alias
Tel: 03-2070 8833 (General)
Fax: 1300-88-8899 (Local) / 03-7845 9858 (Overseas)
Add: 14th Floor, Menara Maybank 100, Jalan Tun Perak 50050 Kuala Lumpur
Customer service
Tel: 1300-88-6688 (Local) / 03-7844 3696 (Overseas) / 03-2074 8075 (CFRM)
Email: corporateaffairs@maybank.com / cfrm@maybank.com
Website: www.maybank.com
Managing Director & Chief Executive Officer: Abrar A. Anwar
Tel: 03-2117 7777
Fax: 03-2711 6006
Add: Ground Floor, Equatorial Plaza, Jalan Sultan Ismail, 50250 Kuala Lumpur
Customer service
Tel: 1300-88-8888 (Within Malaysia) / 03-7711 8888 (International)
Email: Malaysia.Feedback@sc.com
Website: www.sc.com/my
CEO: Zhang Min
Tel: 03-2387 8888
Fax : 03-2161 5150
Add: 2nd Floor, Plaza OSK 25, Jalan Ampang 50450 Kuala Lumpur
Customer service
Tel: 03-2059 5566
Email: service.my@bankofchina.com
Website: www.bankofchina.com.my
Group MD/CEO: Domenic Fuda
Tel: 03-2081 8888
Fax: 03-2081 8932
Add: Level 19, Menara Hong Leong 6, Jalan Damanlela, Bukit Damansara 50490 Kuala Lumpur
Customer service
Tel: 03-7626 8899
Email: HLOnline@hlbb.hongleong.com.my
Website: www.hlb.com.my
MD/CEO: Shojiro Mizoguchi
Tel: 03-2058 6881
Fax: 03-2058 6988
Add: Level 27, Menara Maxis Kuala Lumpur City Centre 50088 Kuala Lumpur
Customer service
Tel: 03-2058 6881
Website: www.mizuhobank.com/malaysia/
President/CEO/Executive Director: Tetsuya Kainaka
Tel: 03-2176 1500
Fax: 03-2165 1599
Add: Suite 22-03, Level 22 Integra Tower, The Intermark 348, Jalan Tun Razak 50400 Kuala Lumpur
Customer Service
Tel: 03-2176 1500
Email: GeneralEnquiries@my.smbc.co.jp
Website: http://www.smbc.co.jp/global/malaysia/index.html